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Esmeralda - comprising only of solid natural Turquoise and layered in threes for the ultimate statement neck piece. Buy Now!
metal : silver, brass
feature : turquoise
closure : parrot clasp
length shortest 440mm | longest 480mm
* Please note each stone is unique to the next and will vary in shape & size.
RETURNS & EXCHANGES
exchanges – change of mind
Please choose your items carefully as we are unable to offer exchanges for change of mind.
In the unlikely event a product is faulty, we will gladly exchange, repair or refund the item. You must contact email@example.com within 48hours of receiving the item notifying us of the fault, along with your invoice number, proof of purchase and photos of the damage.
Items must be returned in its original packaging, and sent via signature on delivery. It is the customer’s responsibility to ensure it arrives within 14 days of order being submitted by allowing ample shipping time.
Photographic evidence of the shipping receipt must also be emailed to firstname.lastname@example.org as proof of shipment.
We take no responsibility for lost or damaged returns.
We will assess the faulty item and will gladly refund, exchange or repair the item if the item appears to be the fault of craftsmanship. If the item is found to be a fault of the customer, all associated costs will be the responsibility of said person.
If you have damaged your piece and would like us to repair it, please contact us at email@example.com informing us of the damage and attaching pictures for reference. Buyer is responsible for return shipping costs and associated repair costs.
Have more questions? Click here and we’ll take you directly to our full Policies & Procedures
SHIPPING & HANDLING
We want you to enjoy your piece ASAP and will dispatch your order within 1-2 business days of payment. Depending on your location, domestic orders are usually delivered within 4-5 business days.
Every detail counts! We ensure every piece is individually inspected before we secure each item within our signature gift-wrapping.
All domestic orders come with FREE standard shipping via Australia Post.
For the safety of your order, customers will need to upgrade their shipping to signature on delivery at time of checkout for $3.50
Shipping rates are automatically calculated by weight at time of checkout.
Orders exceeding 500g will incur a higher shipping rate.
need to speed up the process?
Upgrade your shipping to signature + express for an extra $6.50
We’ll send you a confirmation email with your order's tracking number so you don’t have to wait by the door for Mr postman!
We ship to all countries accepted by Australia Post. Shipping rates are automatically calculated at time of checkout.
If you can’t see your destination for shipping, please contact us via direct chat or via email firstname.lastname@example.org
To make life easier, please ensure you provide the correct shipping information, as once purchases have been dispatched, they are unable to be altered, cancelled or redirected.
We are here to help wherever we can, so if you have a question regarding your order, please contact email@example.com
There’s a lot of love when hand making our jewellery, and just as much should be used when taking take of it! If dropped, items may become chipped, loose, or break, so please treat them with care as we are unable to refund items that are damaged due to negligence. Please consider the following when purchasing from us.
Like anything, the more you look after it, the longer it will last; so to extend the life of your item, please take the following precautions:
· avoid moisturisers, chlorine, hairspray, perfumes and direct contact with water, as some metals may react to these products and may cause discolouration or tarnishing of the product.
· keep your jewellery stored in our gift packaging away from extreme heat, moisture & harsh lighting and ensure each piece is separated from the other to avoid tangling, rubbing or scratching from other jewels.
· Our items consist of gemstones, crystals and glass, and should be treated with the utmost care. Chips, breaks or damage to these will not be treated as a fault and will not be valid for a refund or exchange.
Our products are handmade and may have slight variances, tool marks, uneven surfaces, colour variances and minor flaws. Due to differences in your computer monitor colours and finishes may vary slightly from the actual product shown. Please take this into consideration when purchasing from us.
When wearing makeup, wipe your jewellery with a cloth after use as makeup can build up over time and impact the appearance of jewellery.
gemstones & crystals
Our natural gemstones and crystals are all beautifully unique and will vary in size, shape and colour. Because of this, please note that your piece may not be the one as displayed in the photo, but still beautiful all the same.
The go-to jewellery collection for when you want something truly unique! Our up-cycled jewellery is a unique pairing of modern day materials with vintage and/or recycled components, making each and every piece in this collection one-of-a-kind. That’s right – there is only ONE of each design, meaning you and only YOU will get to enjoy it!
**Due to the nature of these rare, recycled objects, we cannot specify the materials of the individual recycled objects.
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All you need to do is:
· Take a photo of you in your piece of tinka
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